Adopt the Net Promoter® discipline
Xperience Associates is an experienced Net Promoter Loyalty partner. We have deployed successful customer loyalty solutions centered on NPS to over 30 countries.
Xperience Associates was one of the first consulting practices to become a Net Promoter Loyalty Partner. We have also partnered with the largest global market research agencies to implement NPS measurement programmes.
Part of our proposition is to help our clients navigate through the process of selecting a market research agency. Then go on to design and deploy a full Net Promoter solution to all participating markets. Net Promoter is more than a score; it’s an organizational discipline. For more information visit www.netpromoter.com.
We can also assist you to select and implement a SaaS (Software as a Service) Enterprise Feedback Management platform.
Whether you choose to use the Net Promoter Score or other loyalty measures, our operational expertise can help you achieve your goals faster.
If you would like to know more about how to define, measure and deliver a differentiated customer experience, get in touch or call us on +44 1189811467 today.
Net Promoter, NPS, and Net Promoter Score are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld.
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Get in touch
Tel.
+44 (0)118 9811467
Email.
enquiry@xperience-associates.com
Some of our clients
Read some of our client references.
