Xperience Associates reviewed our current customer programs and introduced new guidelines that raised the level of consistency across Europe.
Xperience Associates go beyond the theory and go the extra mile. They provided practical advice and hands on support to our country champions and helped them solve challenges unique to their local markets.
We intend to continue working with Xperience Associates to further develop our customer loyalty practices within our European markets.
Nick Pierson, Director Customer & Brand, Aviva Europe
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